How We Can Help Privacy Policy


This Privacy Policy (“Privacy Policy”) describes the types of information Columbus 2020 and its affiliated entities may collect from you or that you may provide when you visit and the webpages on such site (the “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle information we collect from your use of the Website.


This Privacy Policy applies to information we collect on the Website, and in email, text, and other electronic messages between you and the Website. It does not apply to information collected by us offline or through any other means, including information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.


Please read this Privacy Policy carefully, as your use of the Website constitutes your acceptance of the practices described in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use the Website. We may change this Privacy Policy at any time by updating the Website and indicating in this Privacy Policy that it has changed. You are bound by all such modifications, and it is your responsibility to review this Privacy Policy on a regular basis. Your continued use of the Website following the amendments shall constitute your acceptance of the amendments.


We may use customer information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future, we will post the policy modification to the Website to notify you of these changes. The notice will provide you with an opportunity to opt-out so that we may not use your personally identifiable information in a manner that is different from the manner described at the time that you provided us with such information. If you do not affirmatively opt-out pursuant to the instructions provided to you in the notice, then you agree that we may use your personally identifiable information in the new manner described.


What information do we collect from the people that visit the Website?


We collect personally identifiable information and non-personal information as a means to help improve the products and services we offer as well as the content offered on the Website. For example, when registering on the Website or for certain services through the Website, you may be asked to enter your name, email address, mailing address, phone number or other details. In addition, we collect other non-personally identifiable information whenever you access the Website, including device-specific information (such as IP address, your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). This also includes the use of “cookies,” Web beacons, and other tracking technologies, and the information is used to help us provide content specific to your interests.


When do we collect information?


We collect information from you whenever you use the Website, including when you register for an event, subscribe to a newsletter, respond to a survey or fill out a form on our site.


How do we use your information?


We may use the information we collect from you in the following ways:

  • To personalize your experience and deliver the type of content and product offerings in which you are most interested.
  • To improve the Website.
  • To allow us to better service you in responding to your requests.
  • To send periodic emails regarding our products and services.
  • To follow up with you after correspondence (live chat, email or phone inquiries)


We may combine information we obtain from the Website, including personally identifiable information, with information we obtain from other sources. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve our services.


You may visit the Website anonymously.


You can change your personal information by emailing


How do we protect your information?


Our system security is designed to prevent unauthorized access to user information. We have security measures in place to protect against the loss, misuse, and alteration of your data under our control. All personally identifiable information is sent through a secure transmission. This means that any information of this type you send us is protected by encryption, so that it cannot be read as the information travels over the Internet. We use secure sockets layer (SSL) software, which is the industry standard for secure transactions. However, such security measures may not prevent all loss, misuse, or alteration of information on the Website and we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personally identifiable information is at your own risk. We do not use vulnerability scanning and/or scanning to PCI standards.


Do we use cookies and web beacons?


Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to store visitor preferences, record session information, record user-specific information on what pages users access or visit, record past activity at the Website, and record other actions you take on the Website in order to provide better service when visitors return to the Website, and customize web page content based on visitors’ browser type or other information that the visitor sends. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Reference your browser’s help menu to learn the correct way to modify your cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly.


We may also use “Web beacons” (also known as clear gifs, pixel tags, action tags or single-pixel gifs) that monitor your use of the Website. Web beacons are small strings of code that provide a method for delivering a graphic image on a web page for the purpose of transferring data, such as the IP address of the computer that downloaded the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that obtained the Web beacon, and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, we may use Web beacons to let us know whether you received and opened our e-mail. You may set your web browser to display HTML e-mails as text only, which may prevent the use of some Web beacons.

Third-party disclosure


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.


Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, Web beacons or other tracking technologies to collect information about you when you use the Website. The information the third parties collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not provide any personally identifiable information to advertisers or to third party sites that display ads. We do not control these third parties’ tracking technologies or how they may be used and are not responsible for the privacy practices, content, use of cookies or the gathering of other information of such third party websites. We suggest you review the privacy policy of every website you visit. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How does the Website handle Do Not Track signals?

We do not currently respond to Do Not Track signals, because we do not track users across third party website.


COPPA (Children Online Privacy Protection Act)


When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.




The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CANSPAM, we agree to:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email or email and we will promptly remove you from our mailing lists.


Contacting Us


If there are any questions regarding this privacy policy, you may contact us using the information below.

Columbus 2020

150 South Front St, Suite 200

Columbus, OH 43215

United States

+1 614-225-6063

Updated 2017-05-13