Columbus, Ohio – Root Insurance, the nation’s first car insurance company to incorporate individual driving behavior in every rate, has announced plans to expand its operations in Columbus, creating 400 new jobs. Hiring for claims and customer service positions will begin immediately.
“We evaluated multiple markets in the Midwest and East Coast before making the decision to further expand our Columbus-based operations,” said Root Chief Corporate Development & Strategy Officer Kumi Walker. “The Columbus Region offers the high-quality talent pool and collaborative business environment we need to help our company thrive. Columbus 2020, the City of Columbus and JobsOhio have been invaluable partners for us as we’ve continued to grow.”
Root currently employs 550 employees at its headquarters on 80 E Rich Street in Columbus. The company’s investment will be used to expand into a new 65,000-square-foot customer service and claims center on 3435 Stelzer Road in Columbus. Root continues to experience significant growth as it expands into new markets and increases penetration in the auto insurance industry. This new facility will allow the company to hire additional claims and customer support staff to accommodate its ongoing success.
“Root’s expansion is an example of how innovative companies can effectively start and scale their operations in the Columbus Region,” said Columbus Mayor Andrew J. Ginther. “The company’s continued investment and rapid expansion in Columbus has added to our business community immensely, and we look forward to helping them achieve ongoing success.”
Root is the nation’s first licensed insurance carrier powered entirely by mobile and founded on the principle that car insurance rates should be based on how you drive, not who you are. Through smartphone technology and data science, Root measures driving behavior, and uses it as the primary factor in determining rates.
“It’s important to the health and vitality of the City that we support homegrown businesses like Root Insurance that are growing and looking to expand,” said Councilmember Emmanuel V. Remy. “We want to prioritize companies that value living wage jobs and are committed to the City of Columbus. I am excited to witness their future success.”
Financial and insurance-related activities comprise the top sector of economic output in the Columbus Region. Root operates alongside other fintech and insurtech leaders in Columbus, ranging from Huntington and JPMorgan Chase to Alliance Data and State Farm.
“Root Insurance has exceeded growth expectations, and we welcome its continued confidence in the Columbus Region’s talent,” said JobsOhio Financial Services and Fintech Director Terry Gore. “We look forward to continuing our partnership with Root as it plans to innovate and expand in the Columbus Region.”
About Root Insurance:
Root Insurance is the nation’s first licensed insurance carrier powered entirely by mobile and founded on the principle that car insurance rates should be based on how you drive, not who you are. Through smartphone technology and data science, Root measures driving behavior, and uses it as the primary factor in determining rates. The result is personalized car insurance for good drivers, better rates, and a seamless mobile app experience.
Root is headquartered in Columbus, Ohio and is currently available to drivers in Arizona, Arkansas, Connecticut, Colorado, Delaware, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas and Utah, and will be coming to more states soon. Learn more at JoinRoot.com.
About Columbus 2020
As the economic development organization for the Columbus Region, Columbus 2020’s mission is to generate opportunity and build capacity for economic growth across 11 Central Ohio counties. In 2010, hundreds of business and community leaders developed the Columbus 2020 Regional Growth Strategy, and the Columbus Region is now experiencing the strongest decade of growth in its history. Consistently named among the best economic development organizations in the country, Columbus 2020 expertly guides companies through the location decision process. Through strategic business outreach and customized research, the Columbus 2020 team leverages public, private and institutional partnerships to grow the Columbus Region’s economy and strengthen its national and international competitiveness. Funding is received from more than 300 private organizations, local governments, academic institutions and JobsOhio. Learn more at ColumbusRegion.com.
The City of Columbus is the 14th largest city in the United States with a population of 879,170 residents. The Columbus economy is balanced with a combination of education, technology, government, research, insurance and health care entities as major employers within the City. Columbus is gaining nationwide recognition for its booming downtown, historic neighborhoods, arts and sporting districts, open attitude and a noticeably affordable quality of life. Learn more about the City of Columbus at columbus.gov/development/Economic-Development.
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