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Economic Development Matters Blog


The Economic Development Matters blog brings you the latest perspectives from Columbus 2020 President and CEO, Kenny McDonald. Check back every Monday for the latest, and subscribe by email here.


Close to the Customer

“The real work of the organization is done two or three levels ‘down.’ Go there. LISTEN. MAKE FRIENDS. BE OF... View Article


Change = Decisions

“Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.” -W. Edwards Deming The global supply... View Article


Do the Work

“‘Life is struggle.’ I believe that within that quote lies the most important lesson in entrepreneurship: Embrace the struggle.” -Ben... View Article


Tools of the Trade

“If all you have is a hammer, every problem looks like a nail.” A musician’s instrument, a painter’s brushes, a... View Article


Start with a Question

“The art and science of asking questions is the source of all knowledge.” -Thomas Berger, Novelist Columbus 2020 took time at... View Article


Cashiers or Customer Service?

“The customer experience is the next competitive battleground.” -Jerry Gregoire, CIO, Dell Computers Last week, I read an article in... View Article


Software IS Eating the World

In 2011, Marc Andreessen said, “More and more major businesses and industries are being run on software and delivered as... View Article


Civic Literacy

“The practice of democracy is not passed down through the gene pool. It must be taught and learned anew by... View Article


Necessary Ingredients

“A dynamic economy begins with a good education.” -Bob Taft I’ve written before about the balance sought in building an... View Article


Open and Smart

“Because we share the philosophy that Columbus is open to all, we are always taking risks, always thinking big and... View Article